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작성자 크라이저 작성일17-06-27 12:00 조회69,503회 댓글1건

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안녕하세요 크라이저 고객지원팀입니다.

 

여름의 향기가 조금씩 풍겨오는 이때에

풍부한 푸르름 만큼이나 늘 생기롭고 행복한 하루하루 보내시기 바랍니다.

 

2017년 7월을 맞아 저희 크라이저에서

고객님들께 더 큰 편의를 제공해드리고자

홈페이지 게시판 개편을 진행하게 되었습니다.

 

홈페이지의 큰 틀과

고객님들과의 소통공간은 그대로 유지되며

보다 체계적이고 빠른 서비스를 위해

게시판의 통폐합 작업이 진행됩니다.

 

목적에 맞지 않는 게시판과

비활성화 중인 게시판은 모두 삭제가 될 예정이며 

고객님들께서 공유해주시는 소중한 정보들을 

한 번에 볼 수 있도록 통합하는 작업으로

고객님들께 한 걸음 더 다가가는 크라이저가 되고자 합니다.

 

기존 이용하시던대로

고객님들께서 편하게 글을 올리시는 것은 기존과 동일하게 가능하실 예정이오니

보다 빠르고 간편한 홈페이지 이용으로

크라이저의 서비스를 받으시기 바랍니다.

 

수정 및 이동 작업은 6월 30일까지 완료될 예정입니다.

수정 예정 사항은 아래를 참고하여 주시기 바랍니다.

 

 

 

----- 수정 예정 사항 ------

 

<커뮤니티 파트>

 

커뮤니티 -(명칭변경)-> 게시판

자유게시판 -(자유게시판+리뷰/사용기+질문과 답변+동영상문제해결 통합 후 명칭변경)-> 정보공유

제품사용팁 -(명칭변경)-> 베스트리뷰

진행 중인 이벤트-(삭제)

 

 

<고객지원 파트>

 

문제해결공유 -(삭제)

제품 개선요청 게시판 -(신설)

질문과 답변-(통합)-> 정보공유

1:1 AS문의 -(통합 및 명칭변경)-> 구매/AS 문의

동영상문제해결 -(통합)-> 정보공유

구입문의 -(삭제)

 

----------

 

게시판의 통폐합 및 개선 수정은 금일부터 30일까지 진행될 예정이며

이에 따라 고객님께서 남겨주신 소중한 게시물은

위 수정 예정사항 대로 이동될 수 있습니다.

 

홈페이지 이용에 참고하여 주시기 바랍니다.

감사합니다.​ 

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